Daytime Supervisor
The Day Supervisor is a key role in our senior management team, reporting directly to the General Manager.
Who is our ideal candidate?
The Day Supervisor is responsible for managing and nurturing the best impressions of our guests and their dining experience. These include our hotel residents, nurturing our regular customers and welcoming all dining patrons.
Therefore a passion for how food is created, produced, and presented is key. Engaging and developing a like-minded team to offer a professional, fun, and first-class customer experience is essential.
You will be part of a management team looking to drive and thrive in a post covid hospitality sector.
Previous experience of hospitality and the dining sector is essential.
APPLY WITH CV: APPLY HERE
SUBJECT: DAY SUPERVISOR ROLE CV
Hotel Receptionist
We are looking for a friendly and enthusiastic hotel receptionist to join our front of house team. You will be responsible for running a professional, efficient reception area, managing bookings and ensuring a pleasant and warm experience for our guests.
Responsibilities
· Greeting guests on arrival to the hotel and making them instantly feel at ease
· Processing check-ins and explaining key facilities within the hotel
· Taking bookings by phone, email or walk ins and recording all details in our online system
· Providing advice and information about local attractions and transport options
· Creating final bills at check-out and processing payments
· Helping guests with special requests, for example wake-up services and taxi bookings
· Dealing with guest complaints or issues in a timely and professional manner
· Liaising with housekeeping staff to ensure rooms are available for check-in
Location & commitments
· Permanent position
· Shifts will include early mornings, nights and weekends
Candidate requirements
Essential:
· Previous customer facing experience
· Smart, professional appearance
· Excellent customer service skills including telephone manner
· Experience using PMS systems or similar hotel booking systems
Desirable:
· Previous experience, ideally in a 4 or 5 star hotel
· Hospitality qualification
APPLY WITH CV: APPLY HERE
SUBJECT: HOTEL RECEPTIONIST ROLE CV