Join the
Schoolhouse Team

The candidate will be responsible for managing all private and group event enquiries, optimising revenue across our venues, and delivering exceptional customer experiences. This role requires a blend of sales expertise, creative event planning, and strategic business development skills.

Key Duties and Responsibilities:

• Professionally handle internal and external enquiries for private and group events, including pricing, availability, and relevant materials.

• Welcome prospective corporate clients, conduct site visits, and secure bookings.

• Coordinate and manage events across all F&B areas, ensuring seamless execution and client satisfaction.

• Maintain accurate administration of deposits, purchase orders, invoices, and bookings using Hotsoft, OpenTable, and online booking systems.

• Document client requirements and maintain comprehensive event records and databases in compliance with GDPR.

• Optimise venue capacity in line with event calendars, marketing activities, and seasonal offerings.

• Analyse customer bases to improve engagement, identify upselling/cross-selling opportunities, and contribute to revenue targets.

• Collaborate with Senior Management on seasonal menus, pricing, promotions, and digital content updates.

• Respond professionally to online reviews and feedback.

• Support development of event marketing materials and promotional campaigns.

• Maintain strong relationships with suppliers and stakeholders.

• Liaise with kitchen, service, and operations teams to ensure timely and successful event delivery.

• Manage event timelines and objectives, providing weekly updates to Senior Management for planning and rostering.

Requirements: 

• Minimum 2 years' experience in event management, hospitality sales, or tourism industry.

• Ideally a third-level qualification in Business, Tourism Management, Hospitality, or related field preferred.

• Experience with Property Management Systems (PMS) and booking software.

• Digital marketing skills including social media management and basic design capabilities (Canva, Adobe Creative Suite).

• Experience with CRM systems and email marketing platforms.

• Previous experience in hotel reception, revenue management, or destination management organisations is highly advantageous.

If you have experience in a similar role and are ready to take on an exciting new challenge, we’d love to hear from you. Send your CV and take the next step in your career.