Join the
Schoolhouse
Team

The Day Supervisor is a key role in our senior management team, reporting directly to the General Manager.

Who is our ideal candidate?

The Day Supervisor is responsible for managing and nurturing the best impressions of our guests and their dining experience. These include our hotel residents, nurturing our regular customers and welcoming all dining patrons.

Therefore a passion for how food is created, produced, and presented is key. Engaging and developing a like-minded team to offer a professional, fun, and first-class customer experience is essential.

You will be part of a management team looking to drive and thrive in a post covid hospitality sector.

Previous experience of hospitality and the dining sector is essential.

APPLY WITH CV: APPLY HERE

SUBJECT: DAY SUPERVISOR ROLE CV

We are looking for a friendly and enthusiastic hotel receptionist to join our front of house team. You will be responsible for running a professional, efficient reception area, managing bookings and ensuring a pleasant and warm experience for our guests.

Responsibilities

• Greeting guests on arrival to the hotel and making them instantly feel at ease
• Processing check-ins and explaining key facilities within the hotel
• Taking bookings by phone, email or walk ins and recording all details in our online system
• Providing advice and information about local attractions and transport options
• Creating final bills at check-out and processing payments
• Helping guests with special requests, for example wake-up services and taxi bookings
• Dealing with guest complaints or issues in a timely and professional manner
• Liaising with housekeeping staff to ensure rooms are available for check-in

Location & commitments

• Permanent position
• Shifts will include early mornings, nights and weekends

Candidate requirements

Essential:

• Previous customer facing experience
• Smart, professional appearance
• Excellent customer service skills including telephone manner
• Experience using PMS systems or similar hotel booking systems

Desirable:

• Previous experience, ideally in a 4 or 5 star hotel
• Hospitality qualification

Apply with CV to gm@schoolhouse.ie with Subject "Hotel Receptionist Role CV"

The Restaurant Manager is a key role in our senior management team, reporting directly to the General Manager.
Who is our ideal candidate?
The Restaurant Manager is responsible for managing and nurturing the best impressions of our guests and their dining experience. Therefore a passion for how food is created, produced and presented is key. Engaging and developing a like-minded team to offer a professional, fun and first-class customer experience is essential.

You will be part of a management team looking to drive and thrive in a post covid hospitality sector.

Previous experience of hospitality and the dining sector is essential.

Apply with CV to gm@schoolhouse.ie with Subject "Restaurant Manager Role CV"

Responsibilities

To supervise the night shift in relation to hotel and guest security, reception duties as well as maintaining the agreed standards of cleanliness and professionalism throughout the hotel.

Key Duties and Responsibilities

• To have a full understanding of the configuration of the hotel and GastroBar including fire procedures to always ensure the safety of our team and guests.
• Responsible for supporting the maintenance of the reception at night and the security of the premises to include back office, stairways, restaurant and bar floor, public and staff areas and the meeting room floor.
• Responsible for some cleaning as directed by the manager on duty and as per nightly checklist which may include a setup of a function room or the breakfast area etc.
• Responsibility for the front entrance and outside of the hotel and ensure that it is always clean and tidy. This may include emptying bins, picking up rubbish etc.

Requirements:

• The ability to work on their own initiative, as well as being capable of working as part of a team.
• A warm, friendly and approachable personality when dealing with fellow staff and guests.
• Honesty and Integrity essential
• Availability to work 3-4 nights over a 7-day roster
• Fluent in spoken and written English

Apply with CV to gm@schoolhouse.ie with Subject "Night Porter Role CV"

Responsibilities

Ensure that all guests are served to the hotels standard in the Restaurant / Bar / Lounge areas. Display highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas.
Takes orders for, serves food and beverages to guests as per the hotels standards in a friendly, timely and efficient manner.

Key Duties and Responsibilities

• To have a full understanding of the configuration of the hotel and GastroBar including fire procedures to always ensure the safety of our team and guests.
• Responsible for supporting the maintenance of the reception at night and the security of the premises to include back office, stairways, restaurant and bar floor, public and staff areas and the meeting room floor.
• Responsible for some cleaning as directed by the manager on duty and as per nightly checklist which may include a setup of a function room or the breakfast area etc.
• Responsibility for the front entrance and outside of the hotel and ensure that it is always clean and tidy. This may include emptying bins, picking up rubbish etc.

Requirements:

• The ability to work on their own initiative, as well as being capable of working as part of a team.
• Availability to work 3-4 nights over a 7-day roster
• Fluent in spoken and written English
• Greets guests and presents them with the menu.
• Upsell food and beverages to guests
• Obtaining revenues, issuing receipts, accepting payments, returning the change.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Filling in for absent staff as needed
• Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc.
• Communicate to the guest and provide assistance with their queries.
• Co - ordinate with the busperson, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
• Server food and beverage to the guest as per the course of order.
• Observes guests and ensure their satisfaction with the food and service.
• Promptly respond to guest with any additional request.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Prepare mixed drinks for service to your customers table.
• Properly open and pour wine at the tableside.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the resort.
• Must have some familiarity with basic cooking skills.
• Assist buspersons with stocking and maintaing the resturant par stock levels and side station.
• Help other areas of the restaurant such as answering telephones and completing financial transactions.
• Print closing report and drop the cash with the front office / accounts department.
• Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
• Close the shift on the POS terminal.

Apply with CV to gm@schoolhouse.ie with Subject "Server Role CV"

Responsibilities

Bartenders will be responsible to prepare and serve drinks to customers. able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations. The purpose of this position is to interact with the hotel guests and ensure they have a great experience at the BAR or lounge. Bartenders should maintain positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner.

Requirements:

• Interact with customers, take orders for drinks and snacks.
• Plan and present bar menu.
• Serve snacks and drinks to the customer.
• Check identification of the guest to make sure they meet age requirements for purchase of alcohol and tobacco products.
• Mix ingredients to prepare cocktails and other drinks.
• Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes.
• Prepare alcohol or non-alcohol beverages.
• Service Wine and Beer to guests.
• Arrange bottles and glasses to make attractive displays.
• Assess customers’ needs and preferences and make recommendations
• Ability to Sell or influence others for up selling and suggestive selling.
• Provide recommendations and suggestions to guest for choosing Drinks and Snacks.
• Serve customers in a friendly and helpful manner.
• Keep the bar counter and work area neat and clean at all times.
• Provide guidance to guests on resort activities, dining options and general resort and Regional information.
• Determine when a customer has had too much alcohol and if required refusing any further serving on a polite way.
• Demonstrate a thorough knowledge of food and beverage products, menus and Promotions
• Handle and move objects, such as glasses and bottles, using hands and arms.
• Clean up after customers and clean work area.
• Clear ashtrays as and when required.
• Wash glassware and utensils after each use.
• Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.
• Perform physical activities such as lifting and stooping.
• Maintain liquor inventory and consumption.
• Collect payment for drinks served and balance all receipts.
• Handle an assigned house bank and follow all cash handling procedures as per hotel standard.
• Prepare inventory or purchase requisitions as needed to replenish supplies.
• Ensure that the assigned bar area is fully equipped with tools and products needed for Mixing beverages and serving guests.
• Stay guest focused and nurture an excellent guest experience
• Comply with all food and beverage regulations
• Perform Other duties as and when assigned by the hotel management.

PREREQUISITES:
Must be able to communicate in English writing and speaking and other languages are advantages. Good personality and Positive interpersonal skills required. Food Handlers Card

Apply with CV to gm@schoolhouse.ie with Subject "Bartender Role CV"